Facility

Network

As tier-1 internet service provider, we are utilizing direct connections with the backbone carrier's network. Our network connections are diversely redundant through multiple 100Mbps to 1000Mbps (gigE) connections, burstable to OC-3, OC-48 and OC-192 capacity. Our network speed is at least 50x faster than T1 line and at least 2x faster than T3 line, which are standard connectivities used by many hosting companies. This will ensure growth and will guarantee the speed and performance in the long run. We have some of our nation's major carriers in our data center such as:

Internap Network
Level3 Communication
Cogent Communication
Looking Glass
OnFiber
Time Warner

24/7 Live Network Operation Command Center

Network uptime is critical and that is why our Network Operation Command Center (NOCC) is staffed 24/7, dedicated to monitor the network. In the case of network problem, the support system will be notified instantly and all issues will be taken care of instantly.

Strong Network Peering and Optimized Routing

Our backbone carriers are complement to each other with their vast, diverse network and strong peering policy with other major and minor backbone carriers in America, Europe, Asia and all over the world.

In addition to diversity, we utilize Internap "Assimilator" pattented and optimized routing to find the fastest path (not necessarily shorter, but faster) from the server to the destination and vice versa. This will significantly improve the efficiency of download/upload speed by avoiding unnecessary loops possible network congestion. In short, you will be guaranteed instantaneous connectivity.

Top of the Line Network Appliances

We use only the best appliances to deliver your valuable data: Cisco and Riverstone Metro routers/switches with redundant power supply. Our premium network is configured with BGP and fail-over settings to prevent down time with multi fiber entry.

In addition to automatic redundancy we keep extra hardware on hand in case of emergency.

Superior Network Uptime

The server room temperature is constantly monitored and set to 70° Fahrenheit for optimum server operation. All of our servers are stored on raised floors with large Heating, Ventilation and Air Conditioning (HVAC) from Liebert to enforce proper air circulation. This will dissipate the heat faster, thus increases the reliability and longevity of our equipment significantly compare to regular cooling system.

We understand that your website should be accessible at all time. With high availability and redundant carriers, our network is protected from downtime. If one carrier is down, all traffic will route to other carriers automatically. We guarantee 99.99% network uptime or greater.